{"id":251588,"date":"2022-03-01T00:00:00","date_gmt":"2022-03-01T05:00:00","guid":{"rendered":"https:\/\/www.servicexrg.com\/blog\/top-service-challenges-for-2022\/"},"modified":"2026-01-15T13:34:08","modified_gmt":"2026-01-15T18:34:08","slug":"top-service-challenges-for-2022","status":"publish","type":"post","link":"https:\/\/www.servicexrg.com\/blog\/top-service-challenges-for-2022\/","title":{"rendered":"Top Support and Customer Success Challenges"},"content":{"rendered":"<div class=\"et_pb_row_inner et_pb_row_inner_0\">\n<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_inner et_pb_column_inner_0 et-last-child\">\n<div class=\"et_pb_module et_pb_text et_pb_text_0 et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<p class=\"p-lead\">Each year we begin by asking Service leaders about their top service challenges.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-251590 size-full\" src=\"https:\/\/www.servicexrg.com\/wp-content\/uploads\/2022\/05\/Top-Challenges-for-2022.png\" alt=\"Top Challenges for 2022\" width=\"3229\" height=\"1743\" srcset=\"https:\/\/www.servicexrg.com\/wp-content\/uploads\/2022\/05\/Top-Challenges-for-2022.png 3229w, https:\/\/www.servicexrg.com\/wp-content\/uploads\/2022\/05\/Top-Challenges-for-2022-300x162.png 300w, https:\/\/www.servicexrg.com\/wp-content\/uploads\/2022\/05\/Top-Challenges-for-2022-1024x553.png 1024w, https:\/\/www.servicexrg.com\/wp-content\/uploads\/2022\/05\/Top-Challenges-for-2022-768x415.png 768w, https:\/\/www.servicexrg.com\/wp-content\/uploads\/2022\/05\/Top-Challenges-for-2022-1536x829.png 1536w, https:\/\/www.servicexrg.com\/wp-content\/uploads\/2022\/05\/Top-Challenges-for-2022-2048x1106.png 2048w\" sizes=\"(max-width: 3229px) 100vw, 3229px\" \/><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"et_pb_row_inner et_pb_row_inner_1\">\n<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_inner et_pb_column_inner_1 et-last-child\">\n<div class=\"et_pb_module et_pb_image et_pb_image_0\"><\/div>\n<div class=\"et_pb_module et_pb_text et_pb_text_1 et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<p>It\u2019s no surprise that\u00a0<strong>staffing<\/strong>\u00a0is a top-of-mind issue for many service leaders.\u00a0 Establishing the right\u00a0<strong>metrics<\/strong>\u00a0to measure service performance and impact is also a top-of-mind issue. \u00a0Rounding out the top three challenges is reducing customer\u00a0<strong>churn<\/strong>.<\/p>\n<h2><strong>Overcome your challenges to be successful with services!<\/strong><\/h2>\n<p>Let us help you get a handle on your priorities and most pressing challenges. We identify inhibitors and gaps to your success and introduce ways to overcome barriers.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Each year we begin by asking Service leaders about their top service challenges.<\/p>\n","protected":false},"author":4,"featured_media":251608,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[29,30,13],"tags":[32,34,40],"class_list":["post-251588","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-team","category-transform","category-strategy","tag-goals-and-objectives","tag-organizational-structure","tag-recurring-revenue","post_outcome-adopt-best-practices","post_outcome-transform-and-innovate","post_activity-organizational-design"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/posts\/251588","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/comments?post=251588"}],"version-history":[{"count":15,"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/posts\/251588\/revisions"}],"predecessor-version":[{"id":254886,"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/posts\/251588\/revisions\/254886"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/media\/251608"}],"wp:attachment":[{"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/media?parent=251588"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/categories?post=251588"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.servicexrg.com\/wp-json\/wp\/v2\/tags?post=251588"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}